Stopping a Utility Disconnection

Stopping a Utility Disconnection – Maria received a $380 bill from her utility company claiming she had missed payments. The letter threatened disconnection within a week, even though she had proof of payment.

LegalSnap classified her letter as a Disputed Payment Claim with Disconnection Threat and generated a strong reply citing Illinois consumer protection law. Maria attached her bank statements and sent it off.

Within two weeks, the utility company admitted its error, corrected her account, and even credited her $25.

Money Saved: $405
Outcome: No disconnection, no stress, and a financial win.